Silken Puerta America G.L.

€£$

Search Hotels

Destination

Check-in date

Check-out date

Map

Show map

In and around
hotel Vincci Capitol Vincci Vía - 66 Petit Palace Art Gallery Maria Elena Palace Senator Gran Via Hotel Meliá Madrid Princesa Silken Puerta Castilla Gran Melia Fenix show the 8 most popular…Show first two…
Business Area AZCA 2.1 km Torre Picasso 2.2 km
Landmark Plaza de Toro de las Ventas 2.0 km Puerta de Alcalá 2.8 km Fuente de la Cibeles 3.1 km Puerta del Sol Madrid 3.9 km Catedral de la Almudena 4.6 km Palacio de Congresos 2.3 km Torrespaña 2.6 km Paseo de Recoletos 2.7 km show the 8 most popular…Show first two…
Monument or Landmark Royal Palace of Madrid 4.5 km
Museum Museo del Prado 3.5 km Museo Thyssen - Bornemisza 3.5 km Museo Nac. Centro de Arte Reina Sofia 4.1 km Museo Sorolla 2.0 km Real Academia de las Artes de San Fernando 2.0 km National Arqueological Museum 2.5 km Museo Postal y Telegráfico 3.1 km show the 7 most popular…Show first two…
Park Parque de Berlin 1.3 km Parque de El Buen Retiro 2.8 km
Stadium or Arena Estadio del Bernabeu 2.1 km
Theatre Auditorio Nacional de Musica 0.9 km
Train Station Estacion de Chamartin 3.6 km Atocha's Train Station 4.1 km Estacion del Recoletos 2.7 km
Airport Barajas (MAD) 10.5 km

Silken Puerta America G.L.

Avenida América, 41, 28002 Madrid (Show map)

Overview and availability
Photos
Guest reviews

More photos

Score from 286 reviews

8.1

Designed by 18 different world-renowned architects such as Norman Foster, Jean Nouvel, Zaha Hadid and Arata Isozaki, this luxury hotel is a unique, contemporary space with a privileged location.

The hotel is situated in the city centre close to excellent transport links, with easy access to all the main areas of Madrid, including the Museo Del Prado, the exclusive stores of Serrano Street and the fairground. The hotel is also only 5 minutes from Paseo de La Castellana, Madrid’s commercial and business centre, and 10 minutes from the airport and the congress centre.

Enjoy the pergola which extends from the terrace to an open garden, the perfect space for relaxing amongst nature during the day or with a glass of wine in the evening. With wireless internet access throughout the building, this hotel is ideal for those looking to stay amid style, exclusivity, technology and the best in architectural design.

Rooms: 342. Hotel Chain: Hoteles Silken.

Availability

When would you like to stay?

Please enter the dates of your stay to check availability

Check-in date

Check-out date

Hotel Facilities

General

Restaurant, Bar, 24-Hour Front Desk, Newspapers, Garden, Terrace, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Express Check-In/Check-Out, Safety Deposit Box, Soundproofed Rooms, Heating, Design Hotel, Luggage Storage, Shops in Hotel, Gay Friendly, Airconditioning.

Activities

Sauna, Fitness Centre, Golf Course (within 3 km), Solarium, Spa & Wellness Centre, Massage, Children's Playground, Library, Hiking, Turkish/Steam Bath, Hammam, Indoor Swimming Pool.

Services

Room Service, Meeting/Banquet Facilities, Business Centre, Babysitting/Child Services, Laundry, Dry Cleaning, VIP Room Facilities, Breakfast in the Room, Ironing Service, Bridal Suite, Currency Exchange, Souvenirs/Gift Shop, Shoe Shine, Car Rental, Tour Desk, Fax/Photocopying, Ticket Service.

Internet

Wireless internet is available in the hotel rooms and costs EUR 9.63 per hour.

Guest Parking

Private parking is possible on site and costs EUR 23.54 per day.

Hotel Policies

These are general hotel policies. As they may vary per room type; please also check the room description.

Check-In

14:00 - 24/24 hours

Check-Out

07:00 - 12:00 hours

Cancellation

If cancelled up to 1 day before the date of arrival, no fee will be charged.

If cancelled later or in case of no-show, the first night will be charged.

Children and extra beds

All children under 12 years stay free of charge for extra beds.

All children under 2 years stay free of charge for cots.

All older children or adults are charged EUR 64.20 per night and person for extra beds.

Maximum capacity of extra beds/babycots in a room is 1.

Extra beds and baby cots are upon request and need to be confirmed by the hotel.

Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.

Pets

Pets are not allowed.

Accepted credit cards

American Express, Visa, Euro/Mastercard, Diners Club, JCB, red, Maestro

The hotel reserves the right to pre-authorise credit cards prior to arrival.

Hotel information

Each floor of the hotel has been designed by a group of 18 international architects: Jean Nouvel, Javier Mariscal, Arata Isozaki, Richard Gluckman, Mar Newson, Norman Foster and others. Their project is a tribute to the world of architecture, design and freedom.

Enjoy the landscape garden founded by Harriet Bourne and Jonathan Bell, who designed an annexe park and a pergola in the garden terrace.

The pergola is extended from the terrace to an open garden, forming a shaded walk which protects the flowers from the summer sun. The pergola boasts great architectural features, plants and attractive pillars. Enjoy this space and relax amongst nature during the day or in the evening with a glass of wine.

Food & beverage

The hotel’s Lagrimas Negras restaurant was styled by the French designer Christian Liaigre and is run by the well-known chef José Luis Estevan. The cuisine is based on traditional Spanish dishes with an original, creative and stylish twist. The restaurant also offers an extensive list of over 750 wines, recommended by the wine steward Juan Antonio Herrero, who in 2006 was awarded with best Sommelier in Spain at Madrid Fusion, an international summit of gastronomy.

Designed by the famous French architect Jean Nouvel, the Sky Night Bar is located on the top floor of the hotel and is the ideal spot for enjoying a drink whilst admiring stunning panoramic views over Madrid. On Fridays and Saturdays you can enjoy listening to live jazz music.

There is also the Marmo Bar which is located on the ground floor, featuring the Carrara marble bar created by celebrated furniture designer Mark Newson.

Room information

The hotel contracted 18 of the most renowned architects and designers, from 13 different nationalities to design rooms across the hotel's 12 floors. The top floor is the VIP floor where you can find 12 exclusive suites designed by the famous French architect Jean Nouvel, incorporating the best equipment and the most exclusive 5-star service.

The originality, luxury and innovation of the rooms are evident throughout and each floor features a different design concept. Upon arrival you will be shown pictures of the rooms, so you can choose which room you would prefer to stay in, availability permitting.

Area information

The hotel is conveniently located in the city centre close to the Metro and bus station, with easy access to all the areas and zones of Madrid including the Prado, Reina Sofía and Thyssen museums, the city’s most exclusive designer boutiques along Serrano Street and the fairground. The hotel enjoys a privileged location only 5 minutes from Paseo de La Castellana, Madrid’s commercial and business centre, and 10 minutes from Madrid Barajas airport and IFEMA, Madrid’s congress centre.

Terms & Conditions

Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our terms and conditions.

Top

Overview and availability
Photos
Guest reviews

Click thumbnail to see larger photo. Or show description of this hotel

Area photos

Top

Overview and availability
Photos
Guest reviews

The guest reviews are submitted by our customers after their stay at Silken Puerta America G.L..
They are opinions of guests that reflect their experiences when staying at this hotel.

Total

8.1

Based on 286 reviews

Staff	8.3
Services	8
Clean	8.5
Comfort	8.3
Value for money	7.4

Show scores of:

Individual guest reviews

Reviews are ordered by language and date with a maximum of 25 reviews

Previous page Next page Showing 1 - 25 (Total 286)

Anne
Family with young children
Atherton, United Kingdom
November 19, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

The rooms were fantastic, particularly the bathroom. We liked the opportunity to be able to choose the rooms on arrival. The staff were very friendly on the whole.

Liam
Mature couple
Castlemartin Lodge, Ireland
November 7, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

It is a nice looking hotel, though not as nice as the website portrays, attention to detail not great.

Don't go to this hotel unless you speak fluent spanish, it was my wife's birthday and they completely messed up on arranging breakfast in bed, what made me even more furious is the fact that they didn't even attempt to make amends for their incompetence. In addition the maid service barging into your room at 8.30am each morning, one knock and in they come....Nice hotel, poorly trained staff.

David
Young couple
Dublin, Ireland
October 29, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

The restaurant, the bar and the staff.

The spa is a disgrace. They advertise that there is a spa and available beauty treatments. There is not one beauty treatment available. I would describe the hotel's spa as a room with a tiny swimming pool and a steam room. This is hardly a spa.

Tj
Young couple
Dublin, Ireland
October 28, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Anonymous
Solo traveller
Saudi Arabia
October 25, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

The different design of the floors. The rooms are very impressive, unique and unusual.

Breakfast was not included in the rate and it was very expensive.

Ben
Solo traveller
hitchin, United Kingdom
October 15, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

the rooms were very will designed and ineresting

Evagelos
Solo traveller
Ellhniko Atikis, Greece
October 14, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

the hotel desighn is amasing.. The room are made to impres but not really to be functionable.. The Silence is an unknow word there and i really didn't manage to have a quite sleep at any time.. Also the concept of having a free acesse WC within the room also was not a strong point.. I was alone so problem, but if i was with my girlfriend would not really like her to me there..

Also to have to pay the Wifi at a 5 star hotel made a very negative imapct to me.. We are businnesmen we are supposed to used that.. I have to give them credit 4 all the food and dring services.

Jeff
Mature couple
La Linea, Spain
October 13, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Very different hotel. We were able to choose the floor we wanted.

It was out of the centre of Madrid.

Search Hotels

Destination

Check-in date

Check-out date

Map

Map

hotel

Business Area

Landmark

Monument or Landmark

Museum

Park

Stadium or Arena

Theatre

Train Station

Airport

Silken Puerta America G.L.

Score from 286 reviews

Availability

When would you like to stay?

Check-in date

Check-out date

Hotel Facilities

General

Activities

Services

Internet

Guest Parking

Hotel Policies

Check-In

Check-Out

Cancellation

Children and extra beds

Pets

Accepted credit cards

Hotel information

Food & beverage

Room information

Area information

Terms & Conditions

Area photos

Individual guest reviews